Workflows to improve your IT department’s operational efficiency and support capabilities
Streamline Services. Increase Collaboration.
Streamline Services. Increase Collaboration.
Improve insight into IT infrastructure and security through digitally powered IT asset management workflows. Allow employees to collaborate better through automated, unified service requests and management of IT projects. Smoothly conduct internal audits, and better manage assets, inventory, configuration, release, procurement, and service requests.
Real-time risk management allows businesses to reduce software and hardware costs, as well as cloud costs. Use IT management processes to mitigate risks and associated costs.
IT departments overlap every other business function, making it vital to meet expectations and ensure high efficiency and control with incoming service requests, field requests, etc.
Build sophisticated automation workflows to handle IT-related business processes, from submitting requests and collecting approvals to channelling information and triggering alerts and notifications, on and off the field.
Ensure high security and data protection in line with universally accepted standards, including data collected through service requests through a good workflow management system.
Streamline and quickly respond to tech-related needs and urgencies. Manage risks, costs, and security through digitally powered workflows by using digital forms and surveys such as service call requests or field service ticketing requests.
Enable smoother collection of data, documents, and verification of e-signatures through clean service request forms.
Use a workforce management system to ease workloads in the IT department. Install no-code workflows and enable a more efficient way to raise Service Requests and Installation processes.
Streamline internal processes with business process management tools to ensure that complex workflows are handled seamlessly. Effort helps you lower costs, control functions better and share requests that are raised by customers directly to representatives and client servicing members. Ensure proper feedback generation and fulfil service request lifecycles. Raise service calls and field service ticketing efficiently.
No more poor tech support! Ease down complex processes as you create Create external requests seamlessly, or request executives to fill customised forms to deploy and complete installation processes. Avoid document crowding and grant access to undertaking actions faster, we can create forms to capture feedback from the customer by sending the feedback to ensure quality.
Strong request management with seamless internal audit processes including for asset management, inventory, configuration management etc. Track Non Compliance status, provide digitized management solutions including for procurement, vendor comparison, release, change management, problem management and service ticket management. We can do auto scheduling of the audits to auditors and generating reports for decision making.
Digitize workflows to ensure better SLAs. Predict and prevent issues, and deliver services efficiently.
