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Spoors Reference Manual
Reference Manual
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  1. Home
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  4. Escalation Matrix
  • Employees
    • Concepts
      • Overview

        A workforce management solution

      • Employee Metrics Dashboard
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      • Sign-In/Sign-Out Webhook
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      • Push Notifications
    • How-Tos
    • References

Escalation Matrix

You can define the escalation actions when a task is not completed within a scheduled time frame. To notify the various contacts, An escalation matrix is defined.

Related Topics

  • Create Role Based Escalation Matrix
  • Create Employee Group Based Escalation Matrix
  • Create Hierarchy Based Escalation Matrix
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